Administrative Assistant - Funeral Home

**Job Title** Administrative Assistant – Funeral Home **Job Description** We are a small privately\-owned funeral home serving Lake, Cook, and DuPage counties looking to hire a qualified professional to serve as **Administrative Assistant** to our **funeral home**. The purpose of this position is to provide administrative assistance to our directors and other team members, support general administrative tasks and to ensure the efficient and smooth day\-to\-day operation of our business office. This is a Full\-Time 32\-46 hours a week position. **Responsibilities** · Answer phones \& respond to family inquiries via telephone, online and in person · Organize and schedule director and family meetings and appointments · Develop and maintain filing system and office contact listings · Produce and distribute general correspondence (letters, faxes, forms etc.) · Manage and maintain inventory of supplies, anticipating needs, placing orders, and verifying receipt. · Prepare, proof and file critical documentation such as death certificates, permits, burial/transit permits, clergy records and other required forms · Ensure required documentation is accurate and complies with state, federal, and company guidelines and regulations · Prepare and process family insurance claims and Veteran paperwork · Act on calls from external vendors such as cemeteries, crematories, churches, hospitals, hospice, or long\-term care communities, etc. · Prepare and gather funeral related materials for church services or in\-house family visitations (guest book, photo board, signage, contribution statements, checks, flowers, etc.) · Prepare and submit obituary notice information to newspaper, online publications, and post content on our website. · Support funeral home website and social media initiatives and online community presence · Prepare, send, and process invoices and payments for services in database · Support overall cleanliness of funeral home, · Maintain and enter information into databases systems used by the funeral home **Required Knowledge, Qualifications, \& Skills** · Detail oriented, strong written and verbal communication skills, and follows processes thoroughly · Ability to handle fast paced and sometimes stressful situations and/or environments · Demonstrates a caring attitude and sense of empathy with family members · Addresses family needs or conveys information promptly to appropriate staff member · Good problem\-solving skill and ability to think and react quickly and multi\-task · Support overall office and funeral home cleanliness · Occasionally run errands and pick\-up documentation from funeral related townships or affiliations · Reliable and dependable and wear appropriate business casual funeral attire · Flexible and able adjust schedule as needed for on\-demand funeral related events **Experience \& Qualifications** · 2\+ years previous office administrative experience or equivalent · High School diploma. Undergraduate or equivalent preferred · Proficient in Microsoft Office 365 applications (i.e. Word, Excel, Outlook, \& PowerPoint) · Valid driver’s license and have reliable transportation **Language:** · English **Hours, Salary, Benefit:** Monday – Friday 8:30am\-4:30pm Occasional Saturdays based on needs. $18\-$23 Per Hour Medical \& Dental Healthcare Benefits 401K Retirement Plan Job Type: Full\-time Pay: $18\.00 \- $23\.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person