Administrative Assistant

**Company Description** J.T. Morriss \& Son Funeral Home is dedicated to providing healing experiences in the community. We have earned a reputation for quality, sincerity, and trust. Our commitment to service has made us a respected leader in the community. **About the Position** J.T. Morriss \& Son Funeral Home is seeking a compassionate, professional, and dependable Administrative Assistant to join our team. This role serves as the first point of contact for families during difficult times and is essential in providing exceptional customer service and administrative support. We are looking for someone with excellent phone skills, strong communication abilities, and a willingness to learn and adapt to new technologies and office systems. **Responsibilities** * Answer and manage a high volume of phone calls with professionalism, empathy, and courtesy. * Greet families warmly and assist with inquiries. * Schedule appointments and coordinate calendars for multiple locations. * Prepare, organize, and maintain confidential files and records. * Handle correspondence, emails, and data entry accurately. * Assist with obituary submissions, death certificates, and administrative documentation. * Operate office equipment and support daily office functions. * Learn and utilize funeral home management software and other technology platforms. * Perform additional administrative duties as assigned. **Qualifications** * High school diploma or equivalent required. * Previous administrative or customer service experience preferred. * Exceptional telephone etiquette and verbal communication skills. * Ability to communicate with compassion and professionalism in sensitive situations. * Strong organizational skills and attention to detail. * Proficiency with basic computer programs such as Microsoft Office. * Comfortable learning new technology, software systems, and digital communication tools. * Ability to multitask and work efficiently in a fast\-paced environment. * Dependable, discreet, and able to maintain confidentiality. **What We Offer** * Competitive compensation * 401K * Health and Life insurance * Paid time off * On\-the\-job training and opportunities to develop new technical skills * Meaningful work serving families and the community **To Apply:** Please submit your resume and a brief cover letter explaining your customer service experience, phone communication skills, and interest in learning new technologies Job Type: Full\-time Pay: $38,000\.00 \- $44,000\.00 per year Benefits: * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person