Administrative Coordinator

**Greater Lansing MonumentsAdministrative Coordinator (Sales \& Office Support)** Location: Lansing, Michigan Position Type: Full\-Time \| Hourly **About Greater Lansing Monuments** Greater Lansing Monuments is a trusted provider of high\-quality cemetery headstones and memorials serving families and cemeteries throughout the Greater Lansing area. We specialize in both retail memorial sales and wholesale monument supply, with a strong focus on craftsmanship, accuracy, and compassionate service. **Position Overview** The Administrative Coordinator ensures smooth daily office operations while supporting both retail customers and wholesale accounts. This role combines administration, customer service, and sales support. **Key Responsibilities** \- Strong communication and interpersonal skills to effectively liaise with clients, vendors, and team members. \- Proficiency in administrative assistance tasks, including scheduling, record\-keeping, and general office management. \- Answer calls, emails, and assist walk\-in customers \- Maintain organized customer files and order records \- Schedule appointments and coordinate showroom \- Process invoices and payments \- Assist sales team with quotes and order entry \- Track orders and communicate updates \- Coordinate with production and cemeteries \- Ensure accuracy of all orders and documentation **Qualifications** Required: \- 2\+ years administrative or customer service experience \- High school diploma \- Strong organization skills and attention to detail \- Proficient in Microsoft Office Preferred: \- Sales support experience \- Order management experience \- Familiar with Google Chrome **Performance Expectations** \- Accurate order entry \- Timely processing \- Strong customer communication \- Organized documentation **Compensation \& Benefits** \- Competitive hourly wage \- Performance bonus opportunities \- Paid time off \- Growth opportunities \- Health Benefits **Why Join Us** \- Meaningful work helping families \- Stable, growing company \- Team\-oriented environment Pay: $18\.00 \- $22\.00 per hour Benefits: * Dental insurance * Flexible schedule * Health insurance * Life insurance * Paid time off Work Location: In person