Assistant Cemetery Manager - Calvary Cemetery (Los Angeles)

**Location: Calvary Cemetery \- Los Angeles** **Status: Exempt, Full Time** **POSITION SUMMARY** To perform administrative support duties and assist the Cemetery Manager in directing office and grounds activities at an Archdiocesan cemetery. **ESSENTIAL FUNCTIONS** Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work. * Assists the Cemetery Manager in planning, organizing and directing day\-to\-day operations and activities at an Archdiocesan cemetery. * Provides administrative support by preparing financial and statistical records and reports. * Performs the duties of the Cemetery Manager in the Manager's absence. * Assists in coordinating office and grounds activities to assure efficient and effective operations. * Trains and provides work direction to office support staff. * Monitors and analyzes office workflow and makes recommendations to improve efficiency. * Investigates and resolves operational problems and complaints or refers to Cemetery Manager as appropriate. * Counsels families and cemetery patrons making pre\-need and at\-need burial arrangements. * Provides specialized information concerning cemetery policies and procedures, available product lines, locations and costs. * Assists cemetery patrons at the counter, on the telephone and in writing. * Prepares and processes a variety of documents including contracts, invoices, receipts, permits and other forms. * Calculates and totals purchase price for grave, crypt, memorial, marker, bell\-liner and flower vase. * Receives and counts cash payments and processes for deposit according to established procedures. * Operates office equipment including typewriter, copier, computer terminal, and calculator. * Performs related duties as required. Requirements: **MINIMUM QUALIFICATIONS** **Education and Experience** Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically: * High School Diploma or equivalent. Coursework in accounting, business administration or social science. Experience with public relations or customer service. * Three years of increasingly responsible experience in cemetery office work. * Bilingual skills in English/Spanish required. **Knowledge, Skills, and Abilities** *Knowledge of:* * Basic accounting principles and practices. * Financial and statistical record\-keeping techniques. * General principles of business administration. * Cemetery grounds and office activities. * Interpersonal skills including tact, courtesy and diplomacy. *Skills in:* * Financial and statistical report preparation. * Providing administrative support to the Cemetery Manager. * Providing specialized information and assistance to others. *Ability to:* * Assist the Manager of a large cemetery in directing operations and office activities. * Prepare and maintain financial and statistical records and reports. * Communicate effectively in written and oral form. * Serve as Cemetery Manager in the Manager's absence. * Advise and assist cemetery patrons in making burial arrangements. * Relate to patrons and families with empathy and concern. * Train and provide work direction to office support staff. * Develop and maintain effective working relationships. * Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds. * Filing and retrieving documents from 4\-drawers\-cabinets 5 feet high. Must reach above shoulder for 2 drawers or crouch to reach lower drawers. **Physical and Environmental Requirements** * Occasionally lift up to 20 pounds. * Sit for sustained periods of time on a daily basis. * Perform tasks requiring intermittent bending, stooping, and walking. * Requires ability to frequently lift or move objects 50 pounds or more. * Sustain frequent movement of the fingers, wrists, hands, and arms. * Ability to express or exchange information by means of the spoken word. Compensation: $70,304 \- $86,118