Bereavement Department Manager

**Position Overview:** Serenity Hospice Care is seeking a compassionate and experienced Bereavement Department Manager to lead and oversee our bereavement services program. This role is responsible for ensuring that families and caregivers receive supportive, high\-quality grief services following the loss of a loved one, in accordance with hospice philosophy and regulatory requirements. **Key Responsibilities:** * Oversee and manage the bereavement program, ensuring compliance with state, federal, and accreditation standards * Supervise bereavement counselors, social workers, and support staff * Develop, implement, and evaluate individualized bereavement care plans for families * Ensure timely follow\-up services are provided for at least 13 months post\-loss * Coordinate grief support groups, memorial services, and community outreach initiatives * Provide guidance and emotional support to families experiencing loss * Maintain accurate documentation and ensure proper record\-keeping in EMR systems * Collaborate with interdisciplinary team members to ensure continuity of care * Train and mentor staff on best practices in grief counseling and bereavement care * Monitor department performance and implement quality improvement initiatives **Qualifications:** * Bachelor’s or Master’s degree in Social Work, Counseling, Psychology, or related field (Master’s preferred) * Minimum of 2\-3 years of experience in hospice, bereavement, or grief counseling * Prior supervisory or management experience required * Strong understanding of hospice regulations and bereavement care standards * Excellent communication, leadership, and organizational skills * Compassionate, empathetic, and patient\-centered approach This position is full time, Monday through Friday from 8:30am to 4:30pm. We offer a competitive salary based on experience and a generous benefit package including Health, Dental, Matched 401(k) and PTO Days. *Serenity Hospice Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*