Job Description
The Bilingual (Tagalog) Community Development Advisor is responsible for generating pre\-need sales for locations in the assigned market area including cemetery property, cemetery merchandise, cemetery services and prearranged funeral/Cremation plans.
Responsibilities
* Actively builds relationships in the community to educate and guide families in their preplanning decisions
* Excels in his/her ability to set an appointment, give a preplanning guide presentation, and product presentation
* Provides professional park tours of each location within their area
* Completes paperwork timely, neatly and accurately, including all specific requirements for contract processing
* Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement
* Uses CRM to track all contacts and ensure professional follow\-up
* Contacts new and existing customers to discuss how specific products or services can meet their needs
* Prospects daily using multiple methods including cold calling, door knocking, mailers, seminars, and outside events
* Provides world class customer service, a positive attitude, and a willingness to do “Whatever it takes”
* Keeps current in areas as they relate to our profession (veteran’s benefits, social security benefits, end of life decisions, etc.)
* Builds relationships with church’s, civic groups, veteran organizations, hospice, senior living, \& other community groups. Once relationships are established, pre\-planning seminars are scheduled and conducted in accordance with NorthStar Memorial Groups established program.
* Works multiple prospecting avenues such as, “web leads, Seminars, park patrolling, file reviews, direct mail, and all other prospecting methods in accordance with NorthStar’s sales playbook.
* Schedules 10\-12 Pre\-Need appointments each week that are tracked in the CRM.
* Answers telephone inquiries about cemetery products and services pre\-need planning.
* Attends training programs scheduled with sales leaders and regional leadership.
Salary Range
$55,000\-$120,000
Qualifications
* High School Diploma or equivalent
* Valid driver’s license and satisfactory driving record.
* Must have reliable transportation.
* Knowledge of current federal, state and local regulations related to the cemetery and funeral industry.
We are an equal\-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
\#Sales
\#INDCORE1
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