Business Support Associate

**Position Type:** Full\-Time **Schedule:** Monday–Friday, 8:00 AM – 4:30 PM Occasional Saturday availability required **Compensation** $18\.00–$23\.00 per hour, based on experience and qualifications. **Position Summary** We are seeking a compassionate, organized, and professional Business Support Associate to provide administrative and customer service support for cemetery operations. This role assists families, visitors, and staff while ensuring accurate recordkeeping and smooth day\-to\-day office functions. **Key Responsibilities** * Greet and assist families, visitors, and vendors in a courteous and respectful manner * Answer phone calls, emails, and general inquiries * Maintain burial records, contracts, permits, and other documentation * Schedule services, interments, and appointments * Process payments, invoices, and basic financial transactions * Coordinate with grounds and operations staff to support daily activities * Prepare correspondence, reports, and filing systems * Ensure office organization and confidentiality of sensitive information * Provide support during services or special events as needed **Qualifications** * High school diploma or equivalent (required) * Previous administrative, customer service, or office support experience (required) * Strong communication and interpersonal skills * Proficiency in Microsoft Office and Quickbooks (preferred) * Excellent organizational skills and attention to detail * Ability to handle sensitive situations with professionalism and empathy * Reliable attendance and ability to work occasional Saturdays Preferred Qualities * Experience in funeral, cemetery, healthcare, or service\-related environments * Ability to multitask in a fast\-paced setting * Compassionate and team\-oriented attitude Job Type: Full\-time Pay: $18\.00 \- $23\.00 per hour Benefits: * 401(k) * Health insurance * Paid time off Education: * Associate (Preferred) Experience: * Microsoft Office: 2 years (Required) * Customer Service: 2 years (Required) * QuickBooks: 2 years (Required) Work Location: In person