Care Team Member

**About Us** Simpson Funeral Home is a growing funeral and cremation provider in southwest Missouri. Our goal is to dignify lives well\-lived through positive community support, and affordable funeral options. Since 1907, we have been a trusted provider of end\-of\-life arrangements. In modernizing the industry for our area, we have expanded offerings to include catering and reception placement services, pet death care, monument designs and sales, as well as recurring flower deliveries to the graves of loved ones. Our work environment includes: * Modern office setting * Ever\-changing, fast\-paced environment * Friendly faces who are customer\-oriented * A general consensus of helping and caring for our community **What YOU Can Expect** As a well\-respected employer in the community, you can expect to receive from us: * Respect for your position and who you are * A better work\-life balance that is desperately needed in the funeral service industry * Understanding and welcoming of family time and time away from work * An all\-inclusive and welcoming environment * Competitive pay and annual performance\-based increases * A culture of ministry to and care for the families we serve * Continuing opportunities for education and professional development * Additional on\-call pay per day * Additional pay per First Call * Complementary and confidential counseling with our in\-house Chaplain. **What We Expect** **Job Summary** The Care Team Department plays a crucial role in being the hands and feet of the ministry of Simpson Funeral Home. Beyond all else, a dedication to serving families through some of life's most difficult moments is absolutely paramount. The ideal candidate will have a background in serving in law enforcement and/or hospitals and nursing homes. This position involves the transfer of the deceased in accordance with expert care and handling, engaging with those in mourning, patrons and the general public, and providing exceptional customer service as a reflection of the company’s commitment to serving in times of grief and loss. The ideal candidate will possess strong leadership abilities, excellent organizational skills, and a proactive approach to problem\-solving. **Duties** * Interact positively and effectively with guests, employees and our client families * Assist care team operations, pickups, deliveries, transfers and accurate logging * Plan and coordinate events, meetings, and other activities as required by the organization. * Be indispensable for our client families \- ensuring their needs and met and are promptly attended to. * Ensure that all procedures are followed consistently and efficiently, with care, compassion and respect * Address customer inquiries and resolve issues promptly to maintain a positive experience. * Maintain a professional attire and care for self * Engage with our law enforcement partners, chaplains, and facility staff in an expert fashion. * Keep all equipment clean, picked up and in accordance with our standards * Contribute positively to our culture of ministry to others in times of need. * Other duties as assigned. **Skills** * Strong interpersonal skills with experience in working with teams. * Proficient in event planning and coordination. * Self\-starter, able to perceive needs before being asked * Familiarity with post\-mortem care * Exceptional organizational skills to manage multiple tasks effectively. * Ability to be a compassionate listener to those encountering difficult times. * Strong communication skills to interact effectively with staff and clients. * A customer\-focused mindset with a commitment to providing outstanding service. * Be able to lift, with the assistance of equipment and personnel, frequently, in excess of 200lbs. This position offers an opportunity for growth within the organization while contributing to a positive work environment. We encourage qualified candidates who are passionate about this position to apply. Job Type: Part\-time Pay: $15\.00 \- $19\.75 per hour Benefits: * Employee discount * Flexible schedule * Paid sick time Work Location: In person