Cemetery Manager

Our associates celebrate lives. We celebrate our associates.

Manage the daily operations of a single Cemetery location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short\-term planning as well as achieving annual sales revenue and production targets, Profit \& Loss (P\&L) goals, developing a professional and effective staff, and exceeding client family expectations.**JOB RESPONSIBILITIES**

**Financial Management**

* Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
* Accountable for monitoring and achieving annual financial goals
* Approve expenditures and invoices including overtime

**Operations**

* Manage the daily activities ensuring on\-time services
* Assure the location’s operating practices comply with applicable federal and state regulations and Company policies
* Establish location goals and priorities
* Effectively present and communicate Company and Market strategies, values, and goals to staff
* Manage frontline supervisor’s responsibilities, expectations, and accountabilities
* Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
* Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
* Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

**People Development**

* Develop a strong, trusting, and reliable team
* Understand team members’ career aspirations and provide assignments to develop skills and or close gaps
* Monitor training and licensing requirements, ensuring staff is re\-trained/licensed prior to expiration
* Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
* Collaborate with Human Resources and Market Leadership for recruiting and retention

**Other**

* Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
* Develop and or implement plans to improve customer satisfaction index and on\-line community reviews

**MINIMUM REQUIREMENTS**

**Education**

* High school diploma or equivalent
* Technical schooling diploma or Mortuary Science preferred

**Experience**

* Minimum five (5\) years industry experience in the applicable discipline with progressively increased responsibilities
* Minimum (2\) years of experience managing people or projects
* Budgeting and expense control experience strongly preferred

**Knowledge, Skills and Abilities**

* Ability to work evenings and weekends
* Financial and business acumen
* Proficient in MS Office suite
* Excellent customer service skills
* Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

**Pay:**

* $70,664 \- $89,232 yearly based on experience

**Benefits**:

* Medical\*Dental\*Vision\*Flexible Spending Accounts (health care and dependent care)\*Health Savings Account with Company Contribution\*Sick Leave\*Short\-Term Disability\*Long\-Term Disability\*Life Insurance\*Voluntary Accidental Death or Dismemberment Insurance\*Dependent Life Insurance\*SCI 401(k) Retirement Savings Plan with Company match\*Employee Assistance Program

Postal Code: 92705
Category (Portal Searching): Operations
Job Location: US\-CA \- Santa Ana