Job Description
At Central Coast VNA \& Hospice (VNA), we are committed to delivering compassionate, team\-driven home health, palliative, and hospice care to individuals and families across the Central Coast. For over 74 years, VNA has provided skilled in\-home services, from rehabilitation and chronic disease management to comfort care at life's end. With a focus on dignity, respect, and individualized care plans tailored to each patient's needs. As a nonprofit rooted in community trust, VNA upholds a mission of patient\-centered care, reinvesting resources into clinical excellence, family support, and accessible community health services. VNA is looking for a **Community Specialist.**
**Job Summary:** The Community Specialist (CS) supports the VNA Connections, Volunteer, and Bereavement programs. Working under the guidance of each program leader, the CS provides administrative and program support, including client contact, event planning and coordination, and clerical assistance as needed.
The CS collaborates regularly with internal teams, initiates case conferences when appropriate, and delivers presentations to support program awareness. The role also assists with education and outreach within VNA and the broader community to promote understanding and effective use of VNA programs, and may help train new hires on job responsibilities and processes **Status:** Full\-Time
**Responsibilities:**
* Collaborate with clients, families, and caregivers to implement and support individualized plans of care.
* Monitor client needs, identify changes, and coordinate with medical providers and community resources to ensure appropriate services and continuity of care.
* Educate clients on available resources, provider instructions, and assist with referrals, applications, and care navigation.
* Conduct follow\-ups and bereavement calls to assess progress, support families, and promote quality of life.
* Build and maintain relationships with healthcare providers, community partners, and donor organizations.
* Support volunteer programs and assist with planning and executing events.
* Maintain accurate client documentation, communicate program benefits, provide office support when needed, and travel within the service area.
**Education/Experience/Skills/Qualifications:**
* High School diploma or GED.
* Background/education in Social Services or Community Activism.
* One (1\) year of experience working in a healthcare setting, preferably with a home health or hospice agency.
* Strong interpersonal and communication skills.
* Proficient in the Microsoft Office Suite.
* Bilingual in Spanish strongly preferred.
**Special Requirements:**
* Current driver's license
* Auto insurance
* Reliable vehicle
Joining VNA means becoming part of a trusted, mission\-driven organization with more than 74 years of community\-based service. We are dedicated to supporting our employees with meaningful professional growth opportunities, a collaborative environment, and a strong commitment to work/life balance.
*The compensation range for this role is determined by factors such as location and required skills. The salary range provided reflects the lowest to highest amount we reasonably anticipate paying for this position at the time of posting. Compensation is influenced by labor market conditions and various factors, including but not limited to: prevailing minimum wage in the area, relevant education, experience, skills, geographic location, performance, travel requirements, sales or revenue targets, and business needs. It is not typical for a new hire to be offered the highest end of the salary range. Pay decisions are based on the unique circumstances of each candidate and position.*
In addition to competitive compensation, VNA offers a comprehensive benefits package, including:
* Paid time off
* Medical, dental, and vision insurance
* Company paid life insurance
* HSA and FSA options
* 403(b) plan
* A $35 monthly premium for employee\-only medical coverage or other options available
We are proud to provide a workplace where you can grow your career while making a meaningful impact on the community we serve. Please visit www.ccvna.com to apply, we look forward to welcoming the next dedicated professional to our team.
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