Coordinator of Cemetery Operations

**Job Overview**

The Cemetery Operations Coordinator is responsible for overseeing daily cemetery operations, ensuring accurate records, regulatory compliance, and a high level of service for families, funeral homes, and internal staff. This role serves as a key liaison between the cemetery and funeral home, supporting sales, scheduling, memorialization, and grounds coordination to ensure smooth, compassionate, and efficient operations

**Responsibilities**

**Key Responsibilities**

* Coordinate interments, entombments, and inurnments, including scheduling, documentation, and on\-site preparation
* Maintain accurate cemetery records, including deeds, burial permits, maps, ownership transfers, and digital databases
* Ensure compliance with Illinois Department of Financial \& Professional Regulation (IDFPR) cemetery regulations and internal policies
* Assist with sales support, including placement orders, foundations, inscriptions, follow\-up and occasionally meet with families.
* Coordinate monument and marker installations and verify proper placement
* Manage inventory of plots, crypts, niches, and foundations
* Process billing, contracts, and payments related to cemetery services
* Support pre\-need and at\-need cemetery arrangements as needed
* Respond to family inquiries with professionalism, empathy, and discretion
* Assist with special events, memorial services, and seasonal projects
* Collaborate with grounds and maintenance teams to ensure timely preparation and site readiness

**Miscellaneous \& Administrative Duties**

* Invoice cremations and open/close charges.
* Maintain cemetery price book and submit monthly care reports.
* Assist with annual audits and contract retrieval.
* Maintain petty cash and complete bank runs as needed.
* Schedule and manage events at Swan Pond.
* Provide notary services.
* After applicable training – be on weekend phone rotations.
* Support funeral directors, sales staff, and cemetery team as needed.

**Qualifications \& Skills**

* Previous experience in cemetery, funeral home, or related administrative or operations role preferred
* Strong organizational skills with high attention to detail
* Ability to manage multiple schedules, deadlines, and priorities
* Professional communication skills with families and internal teams
* Working knowledge of cemetery regulations or ability to learn and maintain compliance
* Proficiency with Microsoft Office and database systems
* Ability to work independently while collaborating as part of a team
* Compassionate, dependable, and discreet

This position plays a vital role in ensuring seamless cemetery operations and exceptional service for the families we serve.

Pay: $25\.25 per hour

Benefits:

* 401(k)
* Dental insurance
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off

Work Location: In person