Director-IT Systems & Databases

**Overview**
Baptist Server Services Manager in this scope is responsible for overseeing a broad range of enterprise IT infrastructure, including
**VMware virtualization, Windows and Linux server environments, SQL database administration, and Cisco UCS hardware**
. The role blends systems administration, database management, and networking to ensure high availability, performance, and security of critical systems


**Key Responsibilities**
**Infrastructure & Virtualization**

* Manage VMware vSphere/ESXi environments, including VM creation, cloning, templates, vMotion, Storage vMotion, HA, DRS, and cluster configurations
* Manage a team that Installs, configures, and maintains Cisco UCS servers, service profiles, and firmware upgrades
* Manage a team that performs server consolidations using VMware Converter (P2V/P2P) and patch management via VMware Update Manager
* Manage the deployment and configuration of vCenter and related tools (e.g., vSphere Replication, SRM) for disaster recovery

**Operating Systems**

* Manage the team that Administers Windows Server (2016/2019/2022/2025) and Linux/UNIX systems, including OS installation, patching, and performance tuning
* Manage the team that maintains Active Directory, DNS, DHCP, IIS, and other Windows services
* Manage the team that installs and configures Red Hat Linux/UNIX in both physical and virtual environments

**Database Administration**

* Manage SQL Server (2016/2019) in clustered and standalone environments, including backup/restore, performance tuning, and query optimization
* Implement and maintain SQL coding standards, naming conventions, and data access policies
* Troubleshoot and resolve SQL performance issues, including index and statistics optimization

**Storage**

* Manage SAN/NAS environments (e.g., EMC, NetApp, PURE) for storage provisioning and performance
* Monitor and maintain server/storage plaform security and traffic utilization

**Support & Operations**

* Troubleshoot end-user and system issues, including incident ticket resolution and after-hours support
* Create and maintain SOPs, documentation, and service requests for hardware/software purchases related to servers, storage, and data center
* Interface with vendors and clients to resolve issues and meet expectations

**Qualifications & Skills**
**Education & Experience**

* Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
* Proven experience as a System Administrator with VMware, Windows, Linux, SQL, and Cisco UCS
* 7+ years in related roles within large enterprise IT environments .

**Technical Skills**

* VMware vSphere, ESXi, vCenter, vMotion, HA, DRS, SRM, vSphere Replication
* Cisco UCS Manager, UCS Central, service profile management
* Windows Server administration, Active Directory, DNS, DHCP, IIS
* Linux/UNIX administration, shell scripting, automation (PowerShell, VBScript)
* SQL Server administration, clustering, backup/restore, performance tuning
* Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
* SAN/NAS storage management

**Soft Skills**

* Strong analytical and problem-solving abilities.
* Excellent communication and collaboration skills for cross-functional teams

**Certifications (commonly desired)**

* VMware Certified Professional (VCP)
* Cisco Certified Network Professional (CCNP) or UCS certification
* Microsoft Certified: Azure Administrator or SQL Server DBA
* ITIL or CompTIA Security+