Embalmer

**What You Will Do**
The Embalmer is responsible for preparing the deceased's body for burial. This role will be part of the Care Center network and have additional crematory responsibilities.

* Transfers decedents, embalms, dresses, caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instructions obtained from the family
* Care for the deceased respectfully while performing all the tasks involved in the cremation process, ensuring that the remains are correctly received, processed, and returned to the family
* Maintain the crematorium, equipment, and adjacent facilities
* Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
* Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
* Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
* Meets with client families to listen, educate, and arrange personalized funeral services and ensure their experience with the business is of the highest quality
* Utilizes systems/technology, i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation
* Completes tasks and details resulting from the arrangement conference
* Ensures proper paperwork, including permits and certificates, are completed timely and follows relevant laws and regulation
* Conducts and attends funeral services regularly
* Leads all post-service follow-ups as needed

**What We Require**

* High school diploma or the equivalent
* Completed mortuary school
* Ability to work on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, or residence as needed
* Valid state-issued Embalmer license (as per state licensing requirements)
* Crematory operator certification is preferred
* Minimum one year of experience in customer service
* Minimum one year of work experience in the funeral industry is preferred
* Ability to do decedent care, i.e., embalming (per state requirements)
* Ability to keep all licenses and continuing education requirements current and in good standing
* Organizational and planning skills; time management skills, and the ability to prioritize work
* Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
* Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
* Ability to lift 150lbs safely
* Valid state-issued driver's license with a clear driving record

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled