Family Advisor - Community Outreach and Engagement

**Family Advisor \| Community Outreach \& Engagement**Mission\-driven role connecting families with natural burial and land conservation. **Full\-Time \| Trinity, Florida** **About Heartwood Preserve** Heartwood Preserve Conservation Cemetery is a 41\-acre nature preserve and conservation cemetery dedicated to protecting Florida’s native ecosystems while offering environmentally responsible natural burial. Our work allows families to honor loved ones while permanently preserving land for future generations. Heartwood Preserve exists to protect and restore native Florida ecosystems while offering families a meaningful alternative to conventional burial. We are a small, innovative business with a strong environmental and social ethic and a commitment to education, conservation, and community engagement. **About the Role** We are seeking a compassionate and motivated Family Advisor to join our team. This role combines family advising, community outreach, and mission\-driven marketing to help more people learn about and choose natural burial. The position is ideal for someone who enjoys connecting with people, communicating meaningful ideas, and helping families make thoughtful end\-of\-life decisions. The Family Advisor represents Heartwood Preserve in one\-on\-one conversations, community presentations, and educational tours of the preserve. **Key Responsibilities** **Family Advising \& Client Services** · Meet with families regarding pre\-need and at\-need burial arrangements · Guide families through natural burial options with empathy and clarity · Support families in making informed burial arrangement decisions · Conduct guided tours of the preserve and cemetery · Respond to phone, email, and visitor inquiries · Prepare contracts and maintain accurate client records · Assist with burial services and related logistics **Outreach \& Community Engagement** · Implement outreach and marketing initiatives · Represent Heartwood Preserve at community events and presentations · Help coordinate tours, educational events, and workshops · Collaborate with marketing partners on newsletters, social media, and communications · Build relationships with community partners and aligned organizations **Essential Skills and Qualifications** · Compassionate communication and ability to discuss end\-of\-life planning with empathy · Strong relationship\-building skills with families, visitors, and community partners · Confidence in public speaking and leading small group tours or presentations · Strong organization and attention to detail · Clear written communication for email, newsletters, and outreach materials · Ability to manage multiple responsibilities within a small team, working both independently and collaboratively · Proficiency with office software, email platforms, and CRM or database systems · Two years of college coursework · Alignment with the mission of natural burial and environmental stewardship **Job Requirements** · Includes evening or weekend events and travel throughout the Tampa Bay area · Must have reliable transportation and live within commuting distance of Trinity FL · This is not a remote work position · Rotating weekend on\-call schedule · Includes regular time both indoors and outdoors, including walking the preserve on natural terrain **Relevant Experience** Candidates may come from a variety of professional backgrounds. May include: · Client advising or consultative sales · Counseling, social work, or pastoral care · Marketing or communications · Event planning or public engagement · Community outreach or nonprofit work · Environmental education or conservation organizations · Funeral service, hospice, or grief support **Preferred (Not Required)** · Bilingual (Spanish/English) skills a plus · Familiarity with end\-of\-life planning or funeral services · Knowledge of Florida's natural environment or conservation practices · Experience with CRM systems or client databases · Experience planning events, workshops, or educational programs · Experience creating digital content or managing social media · Bachelor’s degree or equivalent **Salary Range** $19 \- 21 hourly, plus bonuses **How to Apply** We encourage candidates to learn about our mission before applying: https://heartwoodpreserve.com/ Please send your resume and cover letter to: [email protected] In your cover letter, briefly share what interests you about natural burial and why you feel drawn to this work. We look forward to learning more about you. ***Please do not call regarding this position***. Pay: $19\.00 \- $21\.00 per hour Benefits: * Paid time off Language: * English (Required) Ability to Commute: * Trinity, FL 34655 (Required) Work Location: In person