Family Care Specialist

Our associates celebrate lives. We celebrate our associates. Assist the Family Service Counselors with interment verifications, blind checks and memorials.**JOB RESPONSIBILITIES** * Builds at\-need charts * Verifies at\-need files before sent for verification * Performs blind checks * Follows up with memorial renderings, processes and timelines * Notifies families when flowers are placed * Sets Arrangement Continuation Appointments * Designs memorials * Serves at\-need cemetery families that currently own property * Sets follow\-up visits at the at\-need arrangement conference * Logs information for Family Service Counselors * Meets with funeral home at\-need families **MINIMUM REQUIREMENTS** **Education** * High School diploma or equivalent **Certification** * Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.) **Experience** * None **Knowledge, Skills \& Abilities** * Ability to communicate effectively with associates, contractor personnel and client families * Ability to work productively with minimal supervision; achieves work objectives in a timely manner * Ability to resolve routine problems promptly and effectively * Ability to adapt to change in priorities **Compensation:** $15\.00 phr ($40,000 to $60,000 with higher earnings potential based on exceptional performance) \#SCI Postal Code: 61115 Category (Portal Searching): Sales Job Location: US\-IL \- Machesney Park