Field Operations Support Assistant - Calvary Mortuary (Los Angeles)

**Location: Calvary Mortuary \- Los Angeles****Status: Non \- Exempt, Full Time** **POSITION SUMMARY** Under the general supervision of Office Administration Manager, the Field Operations Support Assistant is responsible for providing a variety of administrative and clerical support to the funeral home. In addition, other general duties will support the goals of meeting and exceeding family expectations. **ESSENTIAL FUNCTIONS** Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the church in performing their work. Performs day\-to\-day clerical duties as required, which may include: * Preparing permits, death certificates, memorial materials, and related materials accurately and according to regulation * Assist colleagues with services preparations. * Backup for Receptionist * Confirm accuracy of obituaries, service information, etc. via location website. * At all times comply with company policies, procedures, and instructions. * Conveys a sense of concern and empathy with client family members at all times, bringing any issues to the attention of a staff member who can provide a resolution. * Responds to customer inquire via telephone, internet and in person. * Maintains professional and cooperative relationships with county clerk, medical examiners, and other official parties. * Keeps accurate records. * Performs other duties as assigned. Requirements: **MINIMUM QUALIFICATIONS** **Education and Experience** Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically: * Active member of a Roman Catholic faith community. * High School Diploma required (bachelor's degree preferred). * Minimum 2 years of experience in office, clerical or customer service required. * Bilingual Spanish/English preferred. **Certification/Licenses** * Valid state\-issued driver's license. **Knowledge, Skills, and Abilities** *Knowledge of:* * Office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience. *Skills in:* * Good verbal and written communication skills * Strong organizational skills * Basic mathematic skills * Problem solving skills. *Ability to:* * Be detail\-oriented. * MS Office experience including Outlook, Word, Excel * Follow written and oral instructions. * High level of compassion and integrity. * Multitask and set priorities. * Maintain confidentiality. **Physical and Environmental Requirements** * Occasionally lift up to 20 pounds. * Sit for sustained periods of time on a daily basis. * Perform tasks requiring intermittent bending, stooping, and walking. * Sustain frequent movement of the fingers, wrists, hands, and arms. Compensation: $19\.14\-$22\.52