Front Desk Administrator/Funeral Assistant

**Job Overview**

The Front Desk Administrator is responsible for all receptionist and clerical duties. As the front desk administrator, you will be the “face” of the company and will be responsible for the first impression we make on families seeking guidance during a difficult time. This role requires the ability to communicate effectively with diverse audiences and to collaborate cohesively with the in\-house team.

As an in\-house Funeral Assistant, you will be responsible for providing support to the lead funeral director with in\-house viewings, memorial and funeral services in a respectful and caring demeanor. You will be expected to assist in setting up the chapel for funeral services. You will be expected to greet and direct visitors throughout the funeral home. You must be able to manage stressful and emotional situations with sensitivity as well as being respectful to funeral customs and procedures of other religions.

**Typical Duties and Responsibilities**

* Excellent verbal and written communication skills
* Knowledge of basic computer skills
* Compassionate and empathetic
* Detailed\-oriented with a strong ability to manage multiple tasks simultaneously
* Answer all incoming calls
* Assist with CIDS and Public Fiduciary cases
* Order and assist with death certificate
* Greet and welcome guests
* Deliver cremated remains to the Post Office
* Make post office runs for other deliveries
* Keep updated records and files
* Receive first call information
* Give out over the telephone pricing as well as walk\-ins
* And other responsibilities as needed

**Education and Experience**

A minimum of 1\-3 years of clerical experience is preferred. Previous funeral home experience is a plus.

Job Type: Full\-time

Pay: $18\.00 \- $20\.00 per hour

Benefits:

* Dental insurance
* Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person