Full-Time Cemetery Administrator

We are seeking a dependable, organized, professional, and compassionate individual to join our team as a **Full\-Time Cemetery Administrator** supporting our offices in Lafayette and West Lafayette, Indiana.

This key administrative role includes direct responsibility for:

* Contract processing
* Accounts payable
* Accounts receivable
* Customer service
* Day\-to\-day office operations

This is a **dual\-location position,** and the successful candidate must be comfortable regularly driving between our Lafayette and West Lafayette offices based on operational needs.

The ideal candidate takes ownership of their work, follows tasks through to completion, and is comfortable balancing priorities between two locations.

Because we serve families who may be dealing with the loss of a loved one, professionalism, patience, compassion, accuracy, and good judgment are essential.

**Full\-Time Position: Monday–Friday**

**Responsibilities**

* Take primary ownership of **cemetery contract processing**, ensuring contracts and supporting documentation are complete, accurate, and processed in a timely manner
* Manage **accounts payable (AP)** responsibilities, including invoice processing, documentation, and communication with vendors and management
* Manage **accounts receivable (AR)** responsibilities, including payment processing, account follow\-up, recordkeeping, and resolution of account questions
* Provide excellent **customer service** to families by phone, email, and in person
* Greet and assist families, visitors, vendors, and other guests in a professional and compassionate manner
* Maintain accurate cemetery, financial, customer, and office records
* Prepare and process paperwork, correspondence, reports, and other documentation
* Track outstanding items and follow through to ensure tasks are completed
* Communicate effectively with cemetery staff, sales counselors, management, vendors, and other administrative team members
* Maintain organized electronic and paper files
* Perform data entry, scanning, filing, and other administrative functions
* Handle confidential financial, employee, and customer information with discretion
* Provide administrative support and coverage at **both our Lafayette and West Lafayette offices**
* Learn and utilize cemetery\-specific software and established company processes
* Assist with additional administrative responsibilities and special projects as needed

**What We're Looking For**

This role requires more than basic clerical support. We are looking for someone who can **take ownership of important administrative processes**, manage competing priorities, identify when something needs follow\-up, and see responsibilities through to completion.

The ideal candidate is:

* Highly organized and detail\-oriented
* Reliable, punctual, and accountable
* Comfortable managing multiple deadlines and priorities
* Able to work independently without constant supervision
* Confident communicating with customers, coworkers, vendors, and management
* Comfortable working with numbers, payments, invoices, contracts, and detailed documentation
* Able to learn new software, systems, and processes
* Proactive about following up on incomplete or outstanding items
* Professional and compassionate when assisting grieving families
* Flexible and comfortable working at **two different office locations**

**Requirements**

* Prior administrative, office, accounting support, or customer service experience
* Experience with **contract processing, accounts payable, accounts receivable, bookkeeping, or similar financial administrative responsibilities** strongly preferred
* Strong computer skills, including Microsoft Office and the ability to learn industry\-specific software
* Strong written and verbal communication skills
* Excellent attention to detail and organizational skills
* **Reliable transportation and a valid driver's license**
* **Must be comfortable regularly driving between our Lafayette and West Lafayette offices during the workweek**
* **Ability to successfully pass a background check**
* Professional appearance and demeanor
* Comfortable working in a cemetery environment and interacting compassionately with grieving families

If you are an experienced administrative professional who enjoys taking ownership of your work, solving problems, helping customers, and keeping a busy operation organized, we encourage you to apply.

**Submit your resume today.**

Pay: From $19\.00 per hour

Expected hours: 40\.0 per week

Benefits:

* 401(k)
* 401(k) matching
* Employee discount
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Retirement plan

License/Certification:

* Driver's License (Required)

Ability to Commute:

* Lafayette, IN 47904 (Required)

Work Location: In person