Funeral Arranger/ Funeral Assistant

**Company Description**
Founded in 1918 by Irish immigrant and U.S. Army veteran William Duggan, our funeral home was established to offer personal care and selfless, round-the-clock service to the San Francisco community. Built on a foundation of compassion, respect, and integrity, the business has remained family-owned for over a century. Today, William Duggan’s descendants, now including the fifth generation of San Franciscans, continue this legacy of dedicated service. The team is committed to guiding families through difficult times with professionalism, sensitivity, and support.

**Role Description**
This full-time, on-site Funeral Arranger/Funeral Assistant role is based in San Francisco, CA. The Funeral Arranger/Funeral Assistant supports families in planning funeral and memorial services, including coordinating service details, assisting with documentation, and explaining available options in a clear and respectful manner. Day-to-day responsibilities include meeting with families, arranging viewings and ceremonies, liaising with cemeteries and clergy or officiants, and ensuring all logistics and schedules are handled accurately. The role may also involve assisting with removals, overseeing the setup of facilities, coordinating transportation, and maintaining a calm, organized environment. The individual in this position works closely with colleagues across the funeral home to deliver seamless, thoughtful service to families.

**Qualifications**

* Strong Family Services and Customer Service skills, with the ability to support individuals experiencing grief and stress.
* Clear, empathetic Communication skills for interacting with families, colleagues, and external partners.
* Experience in Funeral Homes, including an understanding of funeral service procedures, documentation, and logistics.
* High level of professionalism, integrity, and discretion in handling sensitive information and situations.
* Ability to work on-site, including evenings or weekends as needed, and to manage multiple tasks with attention to detail.
* Familiarity with local regulations and cultural or religious customs related to funerals is beneficial.
* Valid driver’s license and ability to assist with transportation when required.
* Prior experience in funeral service, social services, hospitality, or a related field is preferred.
* English/Spanish Bilingual a must