Funeral Arranger

Our associates celebrate lives. We celebrate our associates. Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.**JOB RESPONSIBILITIES** * Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized, and caring manner consistent with Company Policies and Procedures * Confirms authorization to proceed with the service arrangements * Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services * Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services, and at the cemetery; delivering flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families, and setting up and removing chairs * In the absence of a Family Service Counselor, provides aftercare, including delivery of documentation, stationery, information on insurance, health benefits, and pension, and pre\-arrangements for next of kin * Ensures potential pre\-need referrals are shared with Family Service Counselors * Ensures adherence to all applicable professional, municipal, state/provincial, and federal licensing authorities, rules, and regulations * Prepares and accurately completes documents and online entries related to services, cremations, and maintenance * Assists with general office duties, including answering phones and preparing reports as necessary * Assist with the maintenance of vehicles, the facility, and property * Receives caskets and other funeral home supplies as well as places them into inventory * Ensures refreshments are available (where allowed by law) **MINIMUM REQUIREMENTS** **Education** * High School diploma or equivalent **Experience** * Minimum of 3 years related experience as a Funeral Assistant **Licenses** * Current state/province\-issued driver’s license with an acceptable driving record **Knowledge, Skills, and Abilities** * Basic knowledge of religious and fraternal organizations' customs * Knowledge of computers and some software, including MS Office Suite, required * High level of compassion and integrity * Good communication skills * Problem\-solving skills * Ability to multitask and set priorities * Detail\-oriented Postal Code: 00732 Category (Portal Searching): Operations Job Location: US\-PR \- Ponce