Funeral Assistant

Centinela Consulting Group\- **Rose Mortuaries** **Position Summary:** Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. **Essential Job Functions:** * Must be able to perform the essential functions of the job with or without reasonable accommodations. * Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items * Prepares documents related to services, cremations, maintenance, as directed by management * Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations * Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. * Serves as an usher and may park cars or perform any transportation requirements. * Drives Funeral Home vehicles for services and picking up families * Ensure refreshments are available (where allowed by law) * Assist with visitations, memorial and funeral services which may include visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. * Prepares documents related to services, cremations, maintenance etc., * Greets and receives client families and / or other people entering the office for information and assistance * Accommodates the needs of the family during a service and/or visitation * May wash and clean funeral home vehicles and other client vehicles as required from time to time * Capable of assisting in doing removals of human remains * Assisting crematory operator in cremation duties (Increase in hourly rate Crematory Certification License is obtained through a qualified program. Company will pay for certification. * Flexible to work weekends * Able to lift approximately 50lbs **Required Skills/Abilities:** * Previous customer service and/or funeral experience preferred. * Proficient with MS Office suite and databases preferred; ability and willingness to learn required * High level of compassion and integrity * Clear and concise verbal and written communication skills * Bilingual in Spanish is a plus **Education and Experience:** High school diploma or equivalent. 1 to 2 years experience in funeral home or cemetery **Certification/Licenses** Valid state driver's license with an acceptable driving record required. **Other Duties:** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Type: Full\-time Pay: $21\.00 per hour Benefits: * 401(k) * Employee assistance program * Employee discount * Life insurance * Paid time off * Professional development assistance Application Question(s): * Ability to obtain Crematory Certification Education: * High school or equivalent (Required) Experience: * Funeral Assisting : 1 year (Required) * Customer service: 1 year (Required) * Cemetery : 1 year (Preferred) Language: * Spanish (Required) License/Certification: * Driver's License (Required) Shift availability: * Day Shift (Preferred) Ability to Commute: * Desert Hot Springs, CA 92240 (Preferred) Ability to Relocate: * Desert Hot Springs, CA 92240: Relocate before starting work (Preferred) Willingness to travel: * 25% (Required) Work Location: In person