Funeral Director- $5,000 Sign-on BONUS!

The Funeral Director manages all phases of the funeral arrangement, from setting up funeral services to final disposition.


**Overview And Responsibilities**

* Presents every client family with all service and merchandise options -- Every Family, Every Option, Every Time
* Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
* Acts to improve market share through participating in community events, groups, organizations, and other community relationships as assigned by your supervisor
* Carries out additional projects and duties as assigned, i.e., car washing, building and equipment repair, pre-need arrangement planning
* Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
* Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
* Works on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, residence
* Transfers decedents, dresses, and caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instruction obtained from the family
* Meets with client families to listen, educate and arrange personalized funeral services and ensure their business experience with the business is of the highest quality
* Utilizes systems/technology, i.e., Matthews/Aurora advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation
* Completes tasks and details resulting from the arrangement conference
* Ensures proper paperwork, including permits and certificates, is completed timely and follows relevant laws and regulations
* Conducts and attends funeral services regularly, leading all post-service follow-ups as needed
* Collects funds at the time of arrangement conferences

**Requirements & Qualifications**

* High school diploma or equivalent
* Valid state-issued funeral director license (as per state licensing requirement)
* Completed mortuary school
* Minimum one year of experience in customer service and the funeral industry is preferred
* Experience in making an initial transfer of decedent and funeral arrangement, and decedent care
* Ability to keep licenses and continued education requirements current and in good standing
* Ability to work on-call/first call, in rotation as assigned
* Knowledge of Microsoft office suite (Word, Excel, PowerPoint)
* Organizational and planning skills; time management skills, and the ability to prioritize work
* Excellent oral and written communication skills, including the ability to effectively communicate with internal and external customers, community leaders, clergy, and client families
* Able to multi-task, i.e., enter data into company POS while interacting with a client's family member's
* Ability to stand for two or more hours without rest
* Ability to move, push and pull heavy weighted items up to 150lbs safely
* Valid state-issued driver's license with a clear driving record

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled