Funeral Director

The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition.
**This role comes with a $10,000 Sign-On Bonus!**

**Overview & Responsibilities:**

* Ensures every client family is presented with all service and merchandise options -- Every Family, Every Option, Every Time
* Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
* Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
* Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)
* Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
* Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
* Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)
* Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family
* Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
* Completes tasks and details resulting from the arrangement conference
* Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations
* Conducts and attends funeral services regularly
* Leads all post-service follow-ups as needed

**Requirements & Qualifications:**

* Current state licensure for funeral directing & embalming
* Self-motivated and energetic
* Strong oral and written communication skills
* Caring, empathetic, and committed to providing best-in-class service to customers
* Sensitivity and knowledge of different philosophical systems and religions
* Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
* Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
* Valid state-issued driver's license with a clear driving record