Funeral Home Clerk/Assistant
Job Description
Funeral Home Clerk/Assistant
**Turlock Memorial Park & Funeral Home | Turlock, California**
Company Overview
At Turlock Memorial Park & Funeral Home, our work centers on caring for families and helping them honor the lives of their loved ones. We strive to provide compassionate service, personal attention, and professional support throughout the funeral and memorial process. We are seeking a dependable, detail-oriented team member who shares our commitment to treating every family with dignity and respect.
Position Overview
The Funeral Home Clerk/Assistant position provides administrative and customer service support to families and funeral home staff. This role assists with obituaries, printed memorial materials, telephone calls, recordkeeping, and service preparations. The ideal candidate is organized, comfortable with technology, and able to communicate sensitively with people experiencing a loss.
Key Responsibilities
* Greet families and visitors with kindness, professionalism, and respect.
* Answer incoming calls, provide general information, take accurate messages, and direct questions to the appropriate staff member.
* Assist families with gathering biographical information and photographs for obituaries and memorial materials.
* Help prepare, edit, and submit obituaries for online and newspaper publication.
* Create, proofread, and print memorial folders, prayer cards, and other service materials.
* Verify names, dates, photographs, and wording before publication or printing.
* Assist funeral home staff with scheduling, paperwork, and service-related requests.
* Maintain accurate records, organized digital files, and confidential family information.
* Process payments and provide accurate receipts as directed.
* Monitor and order office and memorial material supplies.
* Coordinate with newspapers and other service providers as needed.
* Manage multiple assignments, meet deadlines, and respond professionally to last-minute changes.
Qualifications and Skills
* Strong verbal and written communication skills.
* Compassionate customer service and professional telephone manners.
* Excellent attention to detail, proofreading, and organizational skills.
* Ability to work independently and cooperatively with a team.
* Comfort using Microsoft Word, Outlook, printers, scanners, and online platforms.
* Willingness to learn funeral home software and memorial design programs.
* Ability to remain calm, courteous, and focused during busy or emotionally sensitive situations.
* Sound judgment and discretion when handling private information.
* Previous office, customer service, document formatting, or graphic design experience preferred.
Position Details
**Employment Type:** Full-time
**Schedule:** Monday - Friday 8:00 a.m. to 5:00 p.m. with occasional Saturday's from 9:00 a.m. to 2:00 p.m.
**Pay Range:** $20.00 to $21.00 per hour
**Benefits:** Medical, Dental & Vision health insurance, 401-K match
How to Apply
Please apply in person at 425 N. Soderquist Rd., Turlock, CA 95380.
Join our team to make a meaningful difference in the lives of families during their most challenging moments. We value dedication, empathy, and professionalism in every aspect of this rewarding role.
Pay: $20.00 - $21.00 per hour
Expected hours: 40.0 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Work Location: In person
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