Job Description
The Funeral Arranger interacts directly with client families, making all arrangements, handling all aspects of the service, and ensuring the client's family receives a flawless experience that captures, acknowledges, and shares the life purpose of their loved one.
**Overview \& Responsibilities:**
* Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized and caring manner consistent with company policies and procedures
* Confirms authorization to proceed with the service arrangements
* Retains heritage and grows market share through active involvement with the community, religious and other organizations
* Ensures client families are informed of special recognition and services available for veterans and ensures the delivery of selected recognition and services
* Drives funeral vehicles as needed
* Assists at the chapel, church services, and cemetery
* Delivers flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families
* Sets up and removes chairs, properly caring for and storing these items
* Provides aftercare in the absence of the Family Service Counselor
* Provides information on insurance, health benefits, and pension
* Shares pre\-need referrals with Family Service Advisors
* Ensures adherence to all applicable professional, municipal, provincial/state, and federal licensing authorities, rules, and regulations
* Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry
* Assists with general office duties, including answering phones and preparing reports as necessary
* Assists with the maintenance of vehicles, the facility, and property
* Receives caskets and other funeral home supplies as well as stock inventory
* Performs other duties as assigned
**Requirements \& Qualifications:**
* High school diploma or equivalent
* Experience as a funeral assistant is preferred
* Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
* Availability to work on\-call weekdays and weekends as needed
* Strong communication skills and high levels of compassion and integrity
* Ability to multi\-task and set priorities while being detail\-oriented
* Ability to lift 100lbs safely
* Valid state\-issued driver's license with a clear driving record
\#HP2023
Req Benefits:
**What We Offer:**
* **Meaningful Work:** Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
* **Competitive Pay and Benefits:**
+ Medical, dental, prescription, and vision insurance
+ Vacation, sick, and holiday pay
+ Wellness Rewards
+ 401k with company match
+ Company\-paid life insurance, long\-term disability, and short\-term disability
* **Career Growth:** Take advantage of ongoing training and advancement opportunities within the funeral service industry.
* **Supportive Culture:** Be part of a compassionate, mission\-driven team that values respect, empathy, and service.
Additional Details :
**Who We Are:**
We are a team of compassionate professionals serving families through funeral, cremation, and cemetery care. Our mission is simple: **We bring ease and comfort to families** during life's most difficult moments.
We believe in creating **certainty through the uncertainty** of life's end, and we do it by living our values\-leading with compassion, building trust, and nurturing community so no one walks this journey alone.
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