Funeral Home Receptionist

The Receptionist is focused on supporting the Administrative Assistants at a location. The Receptionist is the first point of contact for inbound telephone inquiries and office visitors/guests, including receiving and relaying messages/telephone calls from internal and external sources, greeting guests/visitors, documenting information, responding to routine inquiries on office location, hours of operation, telephone numbers, e\-mail, and website addresses. **Overview \& Responsibilities:** * Answers phones and fields questions with appropriate phone etiquette and compassion * Greets and interacts with customers, handling inquiries and directing them according to specific needs * Receives and relaying messages/telephone calls from internal and external sources * Completes filing for documents and case files * Participates in weekly updates with the supervisor to share and exchange resources and to ensure goals are met * Ensures office area is presentable and maintains office equipment as necessary; maintain and order office supplies routinely **Requirement \& Qualifications:** * High school diploma or the equivalent * A basic understanding of and the ability to use various forms of technology and communications, i.e., online portals, social media, email, live webinars, text, and phone Minimum of one year of work experience in an office environment of a small business * \- the funeral industry is preferred * Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) * Strong communication and grammatical skills, with the ability to proof work * High attention to detail and accuracy, with excellent follow\-up skills * Must be able to talk, listen and speak clearly on the telephone and in\-person * Ability to lift to 50lbs safely and walk, stand, and sit for long periods Req Benefits: **What We Offer:** * **Meaningful Work:** Make a real difference by helping families navigate one of life's most challenging times with compassion and care. * **Competitive Pay and Benefits:** + Medical, dental, prescription, and vision insurance + Vacation, sick, and holiday pay + Wellness Rewards + 401k with company match + Company\-paid life insurance, long\-term disability, and short\-term disability * **Career Growth:** Take advantage of ongoing training and advancement opportunities within the funeral service industry. * **Supportive Culture:** Be part of a compassionate, mission\-driven team that values respect, empathy, and service. Additional Details : **Who We Are:** We are a team of compassionate professionals serving families through funeral, cremation, and cemetery care. Our mission is simple: **We bring ease and comfort to families** during life's most difficult moments. We believe in creating **certainty through the uncertainty** of life's end, and we do it by living our values\-leading with compassion, building trust, and nurturing community so no one walks this journey alone. Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.