Funeral Services Coordinator

**Alfred Street Baptist Church (ASBC)** is a vibrant, faith-driven community committed to serving God and the people around us. ASBC is home to over 12,000 members and we have more than 80 ministries that are committed to our mission of Building Disciples to Win the World for Christ. We value collaboration, service, and excellence - and we’re looking for team members who share that commitment.

The Funeral Services Coordinator will provide operational support for funeral ("homegoing") and bereavement services at Alfred Street Baptist Church. Serving as the primary point of contact and ministry of comfort to grieving families, the Funeral Services Coordinator leads the end-to-end coordination of funeral services held at ASBC, collaborating with volunteer teams and managing cross-departmental logistics. The ideal candidate balances compassionate bereavement care with disciplined operational execution, ensuring every service reflects the dignity, order, and Christ-centered care that define ASBC's ministry.

**Bereavement Support & Family Care**

* Serve as a compassionate, faith-grounded presence for families during sensitive seasons, providing care and comfort
* Conduct family intake meetings (in person, by phone, or virtually) to capture service preferences and maintain accurate, confidential records
* Coordinate condolence correspondence, flowers, and other family-facing communications in alignment with pastoral protocols
* Refer families to licensed funeral homes for the care and handling of remains

**Service Planning & Operational Leadership**

* Direct the planning, scheduling, and execution of all homegoing services hosted at ASBC, coordinating dates and spaces with operational departments
* Manage service-day flow including order of service, viewings, musicians, soloists, and program participants
* Communicate clear protocols for guest clergy, guest musicians, and family-designated participants
* Oversee repast planning, coordination, and logistics in partnership with the Culinary Department

**Program Development & Administration**

* Develop funeral programs in coordination with the family, ensuring correct order of service and ministerial assignments
* Coordinate printing with vendors and confirm delivery ahead of each service
* Manage death-notification intake and timely, confidential distribution of service details to leadership, staff, and ministry teams
* Maintain the bereavement notification tracker and keep records current
* Maintain monthly reporting on services conducted, families served, and ministry activity

* Bachelor's degree in human services, hospitality, business, operations, or related field (or equivalent combination of education and experience)
* 3+ years of experience in event/operations coordination, bereavement care, hospitality, or funeral and event services
* Deep empathy and emotional maturity with ability to serve grieving families under emotionally demanding circumstances
* Excellent verbal and written communication skills; ability to interact compassionately and professionally with members, families, guests, staff, vendors, and the community
* Sound judgment and highest standard of care in handling confidential and sensitive information
* Strong planning, coordination, and problem-solving skills with ability to manage concurrent, time-sensitive logistics
* Sound discernment about the limits of the role and ability to defer spiritual matters to the Ministerial Team

**Preferred**

* Experience in an established church or faith-based organization
* Background in bereavement support or pastoral care
* Experience coordinating ceremonies or large-scale events

This is a full-time position located in Alexandria, Virginia. The incumbent is under the day-to-day supervision of the Minister for Congregational Life and Seniors.

Schedule: ONSITE, Tuesday- Friday, 9am-7pm (This position may require evening, weekend and holiday hours to meet the organization's needs.)

Alfred Street Baptist Church is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive work environment that embraces and encourages different perspective. We work to reflect and be representative of the communities in which we serve and in which we reside. Qualified individuals with disabilities and disabled veterans who need assistance or an accommodation in our job application process should contact [email protected].

An offer of employment is contingent on successfully passing a background check.