General Manager - Cemetery and Funeral Operations

General Manager – Cemetery & Funeral Operations

**Lead the People. Own the Business. Make an Impact.**

We are looking for a proven leader to take ownership of a funeral and cemetery operation and lead it like a business.

As General Manager, you are the **CEO of your location**. You will be responsible for the people, culture, sales, operations, financial performance, facilities, and overall family experience.

This is not a role for someone who simply wants to maintain the operation. We want a leader who will build a strong team, grow the business, create accountability, and continuously look for ways to improve.

What You'll Own

* Lead, coach, develop, and retain a high-performing team
* Develop managers and supervisors into stronger leaders
* Own the location's P&L, budget, revenue, expenses, and profitability
* Develop and execute the annual business plan
* Partner with sales leadership to drive profitable growth
* Establish clear goals, expectations, and accountability
* Oversee day-to-day funeral and cemetery operations
* Ensure an exceptional experience for every family we serve
* Maintain high standards for buildings, cemetery grounds, equipment, and facilities
* Ensure compliance with company policies and applicable regulations
* Identify opportunities to improve the business, operation, and customer experience

**This is not a behind-the-desk leadership position.** We want a General Manager who knows their people, understands the numbers, walks the property, develops leaders, and is present where the work is happening.

What We're Looking For

We are looking for a **business leader first**. Funeral and cemetery experience is valuable, but it is not required.

* 4+ years of leadership and people-management experience
* Experience managing budgets, expenses, and business performance
* Strong financial and business acumen
* Proven ability to build teams and develop people
* Strong communication, decision-making, and problem-solving skills
* P&L or multi-department leadership experience preferred
* Bachelor's degree in business or related field preferred
* **Funeral Director license is a plus**
* Funeral, cemetery, hospitality, healthcare, senior living, retail, or other service-industry leadership experience is a plus

The Opportunity

This is more than managing a location. **You are being trusted to lead a business.**

You will have the opportunity to shape the culture, develop people, grow revenue, improve profitability, and make decisions that directly impact the success of your location.

If you are a leader who takes ownership, develops people, knows the numbers, and wants the responsibility of running a business, **we want to talk to you.**

Pay: From $90,000.00 per year

Benefits:

* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Referral program
* Relocation assistance
* Retirement plan
* Tuition reimbursement
* Vision insurance

Experience:

* Management: 4 years (Required)

Work Location: In person