Host

Description: For more than a century, Bliley’s has stood for service, trust, and professionalism. As we continue to grow, joining our team means being part of a legacy of care and a culture where every associate contributes to the experience families remember. We seek individuals who hold themselves to a high standard and find meaning in helping others. **Summary of Job Function:** The Host is an integral part of the team at Bliley’s Funeral Homes \& Cremation Center, working alongside licensed funeral directors and other dedicated, caring associates. With a title emphasizing dedication to hospitality and guiding guests with courtesy, professionalism, and compassion, Hosts support clients and the community throughout their experience with Bliley’s. This role requires excellent communication skills, a compassionate demeanor, and the ability to work flexible hours in a sensitive environment. At the entry level, Hosts greet and guide guests in our facilities and have no contact with deceased persons; if interested, and with adequate qualification and training, Hosts may assume additional responsibilities (each with commensurate compensation). **Entry\-Level Duties \& Responsibilities:** * Maintain integrity of front lobby and public spaces, including cleanliness and appropriate environment * Greet all guests who arrive at the funeral home with warmth, sensitivity, and professionalism * Orient guests to public spaces, offering introductions, ensuring needs are met, and providing warm hand\-offs to team members * Welcome guests arriving for funeral arrangements, advanced planning appointments, picking up death certificates, or dropping off clothes or other personal effects. Greet walk\-ins and other unexpected visitors * Maintain active awareness of and sensitivity to guests present in facilities at all times * Hosting Catered Receptions * Hosting Viewings \& Visitations Requirements: * High school diploma or GED * Exhibits a high degree of sensitivity and caring for families experiencing a loss * Well\-groomed with a neat, clean, and professional appearance * Pleasant personality and excellent communication skills * Demonstrates consistent care \& concern for guests and associates, regardless of diverse backgrounds and presentations * Basic computer proficiency (email, clocking in and out, Internet navigation) * Prior experience in customer service, healthcare, or funeral service environments preferred but not required **Work Schedule:** * This is a per diem position which may require availability for days, evenings, weekends, and holidays as needed. * Hosts must work a minimum of one shift per quarter (i.e., every three months). * This position serves all three of our Bliley’s locations as needed: Bliley’s Augusta (3801 Augusta Ave); Bliley’s Chippenham (6900 Hull Street Road); and Bliley’s Staples Mill (8510 Staples Mill Road). *Bliley's is an Equal Opportunity Employer and is committed to creating an inclusive workplace. We make employment decisions without regard to race, color, or status under applicable law.* *We comply with the ADA and provide reasonable accommodations to qualified individuals with disabilities. If you need assistance or accommodation during the hiring process or while employed, please contact Human Resources.*