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LPN Hospice Patient Care Coordinator

Gentiva · San Antonio, TX · Posted 2 weeks ago

Job Description

**Coordinate Care. Support Compassion. Empower Hospice Teams.**

We are seeking a Hospice LPN Patient Care Coordinator to manage the day-to-day operations of our hospice programs and coordinate care services across clinical teams. This pivotal role supports timely and compassionate patient care by scheduling visits, facilitating interdisciplinary team meetings, verifying eligibility, and assisting with skilled nursing care as needed - all while ensuring compliance with regulatory standards.

**Bilingual Spanish speaker strongly preferred.**

**Key Responsibilities:**

* Schedule visits requested by Registered Nurses, Social Workers, and Chaplains at the start of each benefit period
* Manage rescheduled, declined, missed, or reassigned visit requests and ensure visits are completed timely
* Prepare and facilitate interdisciplinary team (IDT) meetings with complete documentation
* Accurately gather and enter referral information into hospice systems promptly
* Coordinate durable medical equipment (DME) pickup and delivery
* Notify appropriate staff at patient death or discharge, including pharmacy and physician
* Verify Medicare eligibility and secure authorizations or reauthorizations as needed
* Manage patient transitions by obtaining transfer documentation from previous agencies
* Provide skilled nursing care within LPN scope under RN supervision in patient homes or inpatient units as needed
* Respond professionally and compassionately to referral inquiries, triaging clinical concerns within scope of practice
* Maintain accuracy of patient benefit periods, events, insurance verifications, and physician/facility updates in systems
* Administer patient satisfaction surveys and maintain related documentation
* Manage scheduling logistics including service codes, visit dates, clinician assignments, and PRN visit scheduling

**Qualifications – What you'll bring:**

* Degree from an accredited Practical Nursing program with current LPN license in the state of employment
* CPR certification
* 3–5 years administrative experience, with at least 2 years clinical experience in hospice or home health
* Valid driver’s license, automobile insurance, and reliable transportation
* Knowledge of hospice care concepts, terminal illness, and the roles of interdisciplinary team members
* Proficiency with nursing assessment tools, Microsoft Office, and electronic medical records
* Strong communication skills with compassion for patients and families facing end-of-life situations
* Ability to work in an office environment with occasional travel to patient homes or institutional settings

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