Memorial Design, Sales and Order Processing Manager

**Memorial Design, Sales and Order Processing Manager** (Full\-Time) Our company is searching for an experienced, reliable, task\-oriented Customer Relations, Sales and Order Management professional for a small, specialized, family\-owned business. The position will require working directly with Executives, other employees, customers and vendors on a daily basis. Responsible for performing a number of administrative duties as well as work with customers in person, over the phone, and through online communication. The ideal candidate is highly self\-motivated and professional, capable of managing their work load and prioritizing tasks in a fast\-paced business environment. Attention to Detail and Excellent Organization Skills are a must. This is an excellent opportunity to join a growing company with a team eager to raise the bar within our industry standards. Opportunity for advancement in Branch Office Management and Leadership roles. We offer a competitive compensation package that includes $55,000 \- $75,000 base salary depending on abilities and experience with up to 4% 401k match, opportunity for bonuses, 3 weeks of Paid Time Off (PTO), and six paid holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day). This is a full time, on site position and you must be available to work 2 Saturdays a month for 5 hours each day. Health, Dental and Vision insurance is available **Skills and Requirements:** * Minimum of 4\+ years of experience in administration, customer relation preferred reporting directly to senior management * Exceptional Computer skills, with an ability to become familiar with firm\-specific programs and software as needed including Salesforce, Google Workspace, Etc. * Proficiency in collaboration and communication * Strong organizational, project management and problem\-solving skills with the ability to multi\-task * Exceptional interpersonal skills * Friendly and professional demeanor and willingness to speak to grieving families * Critical Attention to Detail is a must * Knowledge and experience in Excel, Word, \& PowerPoint, Adobe. Google Workspace Experience a plus with Google Sheets, Docs, Calendar, Etc. This position requires working on a Mac computer. * Artistic and Design qualities are a plus. Opportunities to work with CAD design software * Knowledge of basic math and retail math principles * Proficiency in Point of Sale (POS) systems * Strong sales skills for both in\-store and outside sales * Capability to build relationships with clients and colleagues * Down to Earth, Drama Free, Logical and Well\-Rounded with the ability to stay professional in the workplace * Innovative thinking **Responsibilities and Duties:** * Coordinate communications, including taking calls, responding to emails and interfacing with clients * Guiding customers through the sales and design process * Fulfill orders in a timely manner by coordinating purchasing through various vendors domestically and internationally * Maintain company targeted sales goals and stay within budget * Interface with area cemeteries to coordinate work, confirm client information, etc. * Assist with office marketing efforts including some networking and account relationships * Prepare internal and external documents for team members and industry partners * Schedule meetings and appointments * Arrange corporate events to take place outside of the workplace, such as golf tournaments, fund\-raising events and staff appreciation events if applicable * Maintain an organized filing system of paper and electronic documents * Uphold a strict level of confidentiality * Develop and sustain a level of professionalism among staff and clientele * Fill out necessary forms for daily orders to keep the order process moving efficiently * Data Entry duties in spreadsheets and Salesforce * Keep the office tidy, clean and organized. * Maintain the appropriate office supplies to ensure smooth running of departments * Communicate with vendors \& business partners Job Type: Full\-time Pay: $55,000\.00 \- $75,000\.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Health insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Tuition reimbursement * Vision insurance License/Certification: * Driver's License (Required) Ability to Commute: * Quincy, MA 02169 (Required) Willingness to travel: * 50% (Preferred) Work Location: In person