Office Administrator

**Office Administrator**

**Pay:** $18\.00 \- $20\.00 per hour

**Job description:**

Family Owned Funeral Group

**Position Summary**

The Office Administrator plays a key role in supporting the daily operations of our Cemetery locations. This position ensures a smooth, organized, and professional environment for families, staff, and leadership. The ideal candidate is detail‑oriented, dependable, and able to represent Family Owned Funeral Group standard of compassion, efficiency, and service excellence.

Key Responsibilities

* Serve as the first point of contact for families, visitors, and vendors with professionalism, empathy, and discretion
* Manage front‑office operations including phones, reception, mail, and general inquiries
* Support Cemetery Staff and Managers with administrative tasks, scheduling, and documentation
* Maintain accurate records, case files, and compliance‑related documentation in accordance with Family Owned Funeral Group standards
* All data entry, contract preparation, and updating internal systems
* Coordinate office supplies, inventory, vendor orders to ensure readiness across the location and submissions of invoices to accounts payable
* Prepare correspondence, memos, and communication on behalf of management
* Support HR‑related tasks such as onboarding packets, personnel file maintenance, and interview scheduling
* Assist with service preparation organizing paperwork, and coordinating with staff
* Maintain a clean, organized, and professional office environment consistent with Family Owned Funeral Group branding and expectations
* Uphold confidentiality, regulatory compliance, and Family Owned Funeral Group operational procedures at all times

Qualifications

* 5\+ years of administrative or office support experience
* 5\+ years of bookkeeping experience
* Strong organizational skills with high attention to detail
* Professional communication skills \- written, verbal, and interpersonal
* Proficiency in Microsoft Office Suite and general office technology
* Ability to handle sensitive information with discretion
* Calm, polished demeanor when supporting grieving families
* Ability to prioritize tasks and work independently in a fast‑paced environment

Preferred Skills

* Experience in a Cemetery, funeral home, healthcare, legal, or other regulated industry
* Familiarity with scheduling systems or case‑management platform

We look forward to welcoming a team member who shares our commitment to service, compassion, and operational excellence.

Benefits:

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance

Work Location: In person

Pay: $18\.00 \- $20\.00 per hour

Benefits:

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance

Work Location: In person