Office Coordinator

**Office Coordinator** **Onsite – Racine, WI** **Part\-Time** **Key Responsibilities include:** **Administrative Support:** * Provide daily administrative assistance, including typing, data entry, recordkeeping, file management (physical and electronic), and professional correspondence. * Coordinate calendars, appointments, and meetings for staff and clients. * Manage sales transactions and maintain accurate documentation. * Assist with the sorting and distribution of incoming and outgoing mail. * Cover the front desk when the Office Manager is absent. **Client and Stakeholder Communication:** * Serve as the primary point of contact for clients, families, staff, and funeral homes, handling inquiries and distributing information. * Communicate with funeral homes to plan and schedule burials. * Assist families with various needs as required. **Project and Data Management:** * Assist management with existing projects, research, and day\-to\-day operations. * Conduct research for genealogy requests. * Ensure accurate and accessible recordkeeping by inputting and updating information in databases and spreadsheets. * Coordinate with the grounds crew to resolve details and ensure accurate data entry. **Program Assistance:** * Assist with mailing programs (wreath and flower programs). * Take orders for wreath and flower programs. Perform all other tasks as needed **Essential Qualifications:** * **Empathy and Sensitivity:** Ability to interact with professionalism and compassion when assisting clients and families experiencing grief and loss. * **Administrative Skills:** Proficiency in typing, data entry, accurate recordkeeping, file management, and professional correspondence. * **Organizational Prowess:** Strong ability to manage multiple tasks, coordinate schedules and calendars, and serve as a reliable point of contact. * **Adaptability:** Flexibility to smoothly transition between varied tasks and demonstrate proactive problem\-solving abilities. * **Team Player:** Proven ability to work effectively and collaboratively within a team environment. * **Data Entry/Management:** Experience inputting and updating information accurately in databases and spreadsheets. **Preferred Experience:** * Prior customer service experience. * Experience coordinating logistics and client interactions in an office setting (e.g., scheduling appointments/burials). * Familiarity with diverse cultural practices surrounding death and grieving. Pay: $17\.00 per hour Language: * English (Required) * Spanish (Preferred) Ability to Commute: * Racine, WI 53402 (Required) Work Location: In person