Secretary/Administrative Assistant

**Funeral Home Secretary / Administrative Assistant** **Position Title:** Funeral Home Secretary/Administrative Assistant **Location:** Scobee\-Combs\-Bowden Funeral Home, Boynton Beach, FL **Employment Type:** Full\-Time (or Part\-Time), In\-Person **Position Summary** Scobee\-Combs\-Bowden Funeral Home \& Crematory is a family\-owned and operated funeral home dedicated to serving families with compassion, dignity, and personalized care. We understand that every family we serve is experiencing one of life's most difficult moments, and we strive to provide support with kindness, professionalism, and respect. We are seeking a caring and dependable Funeral Home Secretary to join our team. The Funeral Home Secretary is often the initial person families speak with or meet when contacting our funeral home. This individual plays a vital role in providing administrative support, assisting with funeral and cremation paperwork, maintaining records, confidentiality, and ensuring families receive prompt and compassionate service. **Key Responsibilities** * Greet and assist families, visitors, clergy, vendors, and other guests in a courteous and professional manner. * Answer and direct incoming phone calls. * Prepare, process, and file documents related to funeral arrangements and services. * Maintain accurate records and client files. * Process payments, invoices, and accounts receivable as directed. * Order office supplies and maintain office inventory. * Responsible for data entry and management of funeral home software systems. * Prepare and process death certificates, permits, authorizations, and other required documentation. * Prepare cremation and burial paperwork. * Prepare obituaries and submit notices to newspapers and online platforms. * Provide general administrative support to funeral directors and staff. * Help ensure families receive timely updates and exceptional customer service throughout the arrangement process. · Because we are a small, family\-owned funeral home, all team members work closely together and may occasionally assist with duties outside their primary job responsibilities to ensure the highest level of service to the families we serve. **Qualifications** * High school diploma or equivalent required; associate degree preferred. * Previous office, administrative, receptionist, customer service, medical office, or funeral home experience preferred. * Strong computer skills, including Microsoft Office and data entry. * Excellent communication and interpersonal skills. * Strong organizational abilities and attention to detail. * Ability to remain calm, compassionate, and professional when assisting grieving families. * Ability to multitask and work independently in a time\-sensitive environment. * Ability to maintain confidentiality and handle sensitive information. * Ability to interact with people from diverse backgrounds and faith traditions. **Compensation \& Benefits** * Competitive pay based on experience * Paid time off * Paid holidays * Health insurance * Retirement plan * Supportive family\-oriented work environment **How to Apply** Interested candidates should submit a resume and cover letter to [email protected]. **At Scobee\-Combs\-Bowden Funeral Home \& Crematory, we believe that caring for families begins with caring for our staff. We are looking for someone who shares our commitment to compassion, professionalism, and service to the community.** Work Location: In person