Support Staff - All Souls Cemetery

**Location: All Souls Cemetery \- Long Beach****Status: Non \- Exempt, Full Time**
**POSITION SUMMARY**
Provides information and assistance to cemetery patrons regarding cemetery property, policies and practices; works with parish priests and mortuary officials; performs clerical work.
**ESSENTIAL FUNCTIONS**
Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.
* Assists Manager on correspondence regarding complaints from patrons, suppliers and other companies.
* May assist Manager with answering mail regarding locations, genealogy and business matters.
* Assists patrons with questions and concerns or refers to Manager for resolution.
* Tracks inventory of office supplies and orders supplies as needed with the approval of the Manager.
* Completes forms for dis\-interments and re\-interments.
* Completes affidavit of heirs and/or release of interest forms as needed.
* Prepares in\-house and FCP Certificate of Ownership and forwards to patrons.
* Processes and verifies daily burial and memorial permits.
* Prepares daily pending interment list and board.
* Maintains grave, crypt, and niche count for monthly and yearly inventory.
* Obtains burial permits from the Health Department.
* Performs varied and general clerical work including typing, filing and answering telephones.
* Types interments and grave index cards.
* Supports in the FSP/FCP area with processing of contracts.
* May be required to interpret and/or translate for families in Spanish, as needed.
* May assume the responsibilities of the Accounting Assistant, as needed.
* May assume duties from the FSP Counselor when they are not available to assist families and mortuaries.
* Performs other duties as assigned.

Requirements:
**MINIMUM QUALIFICATIONS**
**Education and Experience**
Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:
* Active member of a Roman Catholic faith community.
* High School Diploma or equivalent. Coursework in bookkeeping, basic clerical skills and experience with public relations or customer service.
* Two years of office related experience including bookkeeping responsibilities.
* Bilingual skills in English/Spanish.
* Valid California Driver's License.

**Knowledge and Abilities**
*Knowledge of:*
* Modern office methods and procedures.
* Record\-keeping techniques.
* Computer operation and standard office equipment.

*Ability to:*
* Relate to patrons and families with empathy and compassion.
* Perform basic math computations effectively and accurately.
* Communicate effectively in written and oral form.
* Master cemetery policies and procedures.

**Physical and Environmental Requirements**
* Position involves sitting, standing and/or walking. Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds.
* Filing and retrieving documents from 4\-drawers\-cabinets 5 feet high. Must reach above shoulder for 2 drawers or crouch to reach lower drawers.
* Sustain frequent movement of fingers, wrists, hands, and arms.

Compensation: $20\.54 \- $25\.16