Administrative & Family Care Coordinator

**John F. Tierney Funeral Home \& The Green Cremation \| Manchester, Connecticut**
**Full\-Time \| $26–$32 per hour, depending on experience**

We are looking for an exceptional administrative professional to become a central part of our team at John F. Tierney Funeral Home and The Green Cremation.

Funeral service involves an extraordinary number of details. Families rely on us to make sure those details are handled correctly, compassionately and on time.

**We need someone who loves making that happen.**

This isn't simply a receptionist or administrative assistant position. We're looking for someone who enjoys being the person behind the scenes who keeps an office organized, paperwork moving, deadlines from being missed and everyone around them a little more effective.

The right person will be kind, exceptionally organized and comfortable taking ownership of their responsibilities.

What You'll Do

Responsibilities will include:

* Answering phones and responding to emails professionally and compassionately
* Preparing, reviewing and maintaining funeral and cremation paperwork
* Assisting with death certificate information and documentation
* Preparing and submitting obituaries
* Assisting with preneed paperwork, contracts and recordkeeping
* Processing insurance assignments and related documentation
* Preparing service stationery and printed materials
* Assisting with memorial slideshows
* Maintaining accurate electronic and physical files
* Tracking deadlines, outstanding paperwork and follow\-up items
* Accounts payable and basic bookkeeping support
* Maintaining vendor, insurance and business records
* Scheduling and calendar coordination
* Communicating with families, funeral directors, churches, cemeteries, hospitals, insurance companies and other organizations
* Supporting the administrative needs of both John F. Tierney Funeral Home and The Green Cremation

As you learn our business, we want you to take increasing ownership of these responsibilities rather than simply waiting for someone to tell you what needs to be done next.

Who We're Looking For

We're looking for someone who is:

* **Kind**
* Exceptionally organized and detail\-oriented
* Comfortable with technology and learning new systems
* A strong written and verbal communicator
* Excellent with follow\-through
* Comfortable managing multiple priorities and deadlines
* Professional and compassionate when working with families
* Comfortable handling confidential and sensitive information
* Confident enough to ask questions and take ownership
* Someone who notices what needs to be done and does it
* Interested in becoming an important part of our organization for years to come

You Don't Need Funeral Service Experience

In fact, some of the backgrounds we think could translate particularly well include:

* Dental or medical office administration
* Legal assistant or paralegal work
* Insurance administration
* Banking or financial services
* Bookkeeping
* Healthcare administration
* Professional office management

If you've spent your career keeping a busy professional office organized, managing important paperwork and deadlines, communicating with people during stressful moments, and making sure details don't fall through the cracks, **we'd like to talk to you.**

About Us

John F. Tierney Funeral Home has served Manchester and the surrounding communities since 1956\. The Green Cremation represents the next chapter of that tradition, providing families throughout Connecticut with water cremation as an alternative to flame cremation.

We are a family\-owned business, but we want the people who work here to feel that they are building something with us.

We're not looking for someone to fill a seat. We're looking for someone who wants to learn our business, take ownership of their role and build a career with us.

Pay: $26\.00 \- $32\.00 per hour

Expected hours: 40\.0 per week

Work Location: In person