Advanced Planning Counselor - Outside Sales Representative
Job Description
**Advance Planning Counselor \- Outside Sales Representative**
At **Carriage Services**, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. **Carriage Services** is an equal opportunity employer.
The Outside Advanced Planning Representative is accountable for assisting families, who need to make pre\-need funeral and cemetery arrangements, with the selection of services, property, and merchandise, ensuring the expectations of client families and their guests are exceeded.
**Compensation Potential**: Commission/Unlimited bonus
**8 weeks of Paid Training**
**Job Type:** Full\-Time
**Location:** Fairfax Memorial Park
**What we can offer:**
**Make what you want:** Earn competitive compensation that you control by setting and closing appointments.
* **Base salary: $40,000**
* **Plus, Commission**
* **Potential of making 6\-figures plus**
**Live Flexibly:** Enjoy the freedom of being your own boss, setting your schedule and balancing work and life priorities.
**Advance your career:** A current life insurance license or ability to obtain one will give you professional credentials to use now and in the future. We promote from within!
**Must have qualifications:**
* **A desire to make money while helping people**
* **Strong telephone, interpersonal, and communications skills**
* **High level of compassion and integrity**
* **Independent, self\-reliant, and self\-motivated.**
* **Must be able to multi\-task, set priorities and manage appointments**
**Qualifications**
* High School Diploma or equivalent some; college or college degree preferred.
* Proven track record of success in outside sales production strongly preferred.
* Minimum of 2 years of sales experience.
* May require the possession (or ability to obtain) an insurance license as required by applicable law.
* Valid state issued driver’s license in good standing and acceptable driving record.
* Ability to read, write and speak English fluently \- BI\-LINGUAL IS A PLUS.
* Basic overall computer proficiency.
**Job Duties**
* Meets with client families on a pre\-need basis to ensure that they are presented with all options pertaining to funeral and cremation services and the related merchandise.
* Works independently away from the location to solicit new leads, referrals, and sales opportunities.
* Proactively creates and makes sales away from the location with little to no supervision.
* Spends no more than 20% of time at location or in the office.
* Establishes a professional relationship with client families to ensure that all needs are being met.
* Represents the company in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
* Develops new prospects and community\-based contacts through various methods, including cold calling, telephone solicitation, seminar attendance, and referrals.
* Maintains positive and proactive communication and cooperation with all departments to ensure a smooth service process for the family.
* Actively participates in all required location and company training initiatives.
* Reports all progress to the Sales Manager (or Unit Leader) as directed, completing and submitting all required reports in a timely manner.
* Responsible for adhering to pricing structures, completing all paperwork accurately and timely, and for submitting all contracts, required documents, and payments to the business office within required deadlines.
* Consistently meets or exceeds company Standards in revenue generation in order to maintain employment and benefits eligibility status.
* Complies with all company procedures for customer service when dealing with families, handling complaints, completing post\-interment service activities, and performing other duties necessary to ensure quality service levels.
* Protects confidentiality of company and client family information, including sales and marketing programs and materials, names and addresses of client families and employees, and other related information.
* Maintains strict adherence to pricing structures and submits all paperwork, contracts, and payments (monies) to the business office within prescribed timeframe.
* Identifies and remedies all hazards at location and on grounds.
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