Funeral Arranger

Our associates celebrate lives. We celebrate our associates.

Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.**Job Responsibilities**

* Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
* Confirms authorization to proceed with the service arrangements
* Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
* Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs
* In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre\-arrangements for next of kin
* Ensures potential pre\-need referrals are shared with Family Service Counselors
* Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
* Prepares and accurately completes documents and online entries related to services, cremations, maintenance
* Assists with general office duties including answering phones and preparing reports as necessary
* Assist with the maintenance of vehicles, the facility and property
* Receives caskets and other funeral home supplies as well as place into inventory
* Ensures refreshments are available (where allowed by law)

**Minimum Requirements**

**Education**

* High School diploma or equivalent

**Experience**

* Minimum of 3 years related experience as a Funeral Assistant

**Licenses**

* Current state/province issued driver’s license with an acceptable driving record

**Knowledge, Skills and Abilities**

* Basic knowledge of religious and fraternal organizations customs
* Knowledge of computers and some software including MS Office Suite required
* High level of compassion and integrity
* Good communication skills
* Problem solving skills
* Ability to multi task and set priorities
* Detail oriented

Postal Code: 00725
Category (Portal Searching): Operations
Job Location: US\-PR \- Caguas