Funeral Director/Embalmer

The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition. **Overview \& Responsibilities:** Ensures every client family is presented with all service and merchandise options * \- Every Family, Every Option, Every Time * Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files * Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor * Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre\-need arrangement planning) * Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location * Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations * Works on\-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence) * Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as\-needed basis (per appropriate licensing) to the instructions obtained from the family * Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality * Completes tasks and details resulting from the arrangement conference * Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations * Conducts and attends funeral services regularly * Leads all post\-service follow\-ups as needed **Requirements \& Qualifications:** * Current state licensure for funeral directing \& embalming * Self\-motivated and energetic * Strong oral and written communication skills * Caring, empathetic, and committed to providing best\-in\-class service to customers * Sensitivity and knowledge of different philosophical systems and religions * Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture * Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) * Valid state\-issued driver's license with a clear driving record \#HP2023 Req Benefits: **What We Offer:** * **Meaningful Work:** Make a real difference by helping families navigate one of life's most challenging times with compassion and care. * **Competitive Pay and Benefits:** + Medical, dental, prescription, and vision insurance + Vacation, sick, and holiday pay + Wellness Rewards + 401k with company match + Company\-paid life insurance, long\-term disability, and short\-term disability * **Career Growth:** Take advantage of ongoing training and advancement opportunities within the funeral service industry. * **Supportive Culture:** Be part of a compassionate, mission\-driven team that values respect, empathy, and service. Additional Details : **Who We Are:** We are a team of compassionate professionals serving families through funeral, cremation, and cemetery care. Our mission is simple: **We bring ease and comfort to families** during life's most difficult moments. We believe in creating **certainty through the uncertainty** of life's end, and we do it by living our values\-leading with compassion, building trust, and nurturing community so no one walks this journey alone.