Funeral Director/Manager – Full Time
Family Owned Funeral Group
·
Jacksonville, FL
·
Posted 4 weeks ago
Job Description
**Overview**
Family Owned Funeral Group is seeking an experienced, service‑driven **Funeral Director/Manager** to lead operations, support families, and uphold our commitment to dignity, excellence, and compassionate care. This role is ideal for a strong leader who thrives in a fast‑paced environment and is dedicated to serving families with professionalism and heart.
**Responsibilities**
* Oversee daily funeral home operations, including staffing, workflow management, and service delivery
* Meet with families to guide them through arrangements with empathy, clarity, and professionalism
* Coordinate, plan, and conduct funeral, memorial, and graveside services that honor each family’s wishes
* Ensure full compliance with all state, local, and company regulations, including health and sanitation standards
* Manage scheduling, inventory, and facility readiness to maintain a seamless, high‑quality environment
* Provide compassionate bereavement support, offering guidance and emotional assistance throughout the process
* Lead, mentor, and support staff to foster a high‑performance, service‑focused culture
* Oversee preparation and presentation of decedents, ensuring respectful cosmetology, sanitation, and handling procedures
* Supervise safe transportation, transfer, and heavy lifting of remains using proper safety protocols
* Support families in selecting services and merchandise, presenting options with a compassionate, consultative approach
* Plan and coordinate special services or memorial events, ensuring every detail aligns with family expectations and organizational standards
* Collaborate with leadership on operational improvements, community engagement, and long‑term growth initiatives
**Qualifications**
* **Active Funeral Director license is required**; dual licensure as an Embalmer is strongly preferred
* Proven experience in funeral directing or management within a funeral home environment
* Strong knowledge of anatomy, physiology, and embalming principles related to body preparation
* Ability to perform cosmetology, restorative work, dissection, and sanitation procedures with accuracy and respect
* Excellent communication and customer service skills, with the ability to support families empathetically during difficult moments
* Experience planning and coordinating meaningful funeral and memorial services
* Physical stamina to perform heavy lifting, transfers, and extended periods on your feet
* Knowledge of bereavement support practices to assist grieving families effectively
* Compassionate, consultative sales skills to guide families through service and merchandise options while maintaining a caring, professional approach
**Growth opportunities are available and may be accelerated based on experience and performance.**
Join us in making a meaningful difference by providing heartfelt support during life’s most challenging moments.
Pay: From $65,000\.00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Vision insurance
Work Location: In person
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