Funeral Home Office Administrator

**Overview**

Join our compassionate team as a Funeral Home Office Administrator, where your organizational skills and empathetic approach will play a vital role in supporting grieving families and ensuring smooth funeral operations. This dynamic position offers an opportunity to make a meaningful difference in people's lives during their most difficult moments, all while managing essential administrative and logistical tasks with energy and professionalism. You will be the backbone of our funeral home, coordinating services, supporting families, and maintaining accurate records to uphold our commitment to respectful and seamless service.

**Responsibilities**

* Manage all administrative duties related to funeral arrangements, including scheduling, records management, and documentation.
* Communicate effectively with families, providing guidance and support throughout the funeral planning process.
* Coordinate funeral services and events, ensuring timely setup and smooth execution in collaboration with funeral directors and staff.
* Handle client inquiries via phone and in person with professionalism, compassion, and clarity.
* Assist with heavy lifting and manual handling of funeral equipment or memorial items following safe lifting practices.
* Support bereavement support efforts by offering empathetic listening and resource guidance to grieving families.
* Maintain accurate records of all transactions, service details, and client information while ensuring confidentiality.
* Provide on\-call coverage as needed to respond promptly to urgent requests or last\-minute arrangements.

**Experience**

* Previous administrative experience in a customer service or event coordination role is highly desirable.
* Familiarity with funeral \& mortuary services or related industries is a plus but not required; training will be provided.
* Demonstrated organizational skills with the ability to manage multiple tasks efficiently under pressure.
* Experience working directly with families or in bereavement support settings is advantageous.
* Valid driver’s license and clean driving record for transportation duties related to funeral services.
* Ability to perform heavy lifting safely and follow safe lifting practices during event setup or equipment handling.
* Strong communication skills with a compassionate approach to client interactions and team collaboration.

Join us in creating respectful, heartfelt experiences for families during their most challenging times! Your dedication will help us deliver exceptional service while fostering a supportive environment built on empathy, organization, and professionalism.

Pay: From $19\.00 per hour

Benefits:

* Flexible schedule

Work Location: In person