Licensed Funeral Director / Site Lead

Job Summary We’re seeking a dedicated and licensed Funeral Director / Site Lead to oversee daily operations at our Mesa crematory location. This is a hands\-on role combining funeral director responsibilities with site leadership to ensure smooth day\-to\-day operations, exceptional service to families, and compliance with all regulatory requirements. The Site Lead acts as the primary **on\-site contact**, coordinating with the central headquarters team and ensuring that families, staff, and partners receive prompt, compassionate, and professional support. Family Care \& Funeral Director Duties * Serve as the primary licensed Funeral Director for the site, meeting all state licensing requirements. * Oversee or perform pacemaker removals, viewing prep of decedents as required. * Support families during viewings, witness cremations. * Ensure timely and respectful pick\-ups and shipping of urns. Operations Oversight * Manage the day\-to\-day operations of the site, ensuring compliance with all safety, health, and regulatory requirements. * Coordinate and monitor decedent intake, tracking, and condition of remains. * Support a productive **cremation schedule**, ensuring timely and orderly processing of all cases; build a efficient crematory operation * Act as **back\-up crematory operator**; must hold (or be able to obtain) the required crematory operator certification. * Communicate effectively with the HQ operations team on scheduling, reporting, inventory, and any operational updates through email, Google Sheets, and phone. Facility \& Team Leadership * Ensure the site is maintained in a clean, professional, organized and safe condition at all times. * Coordinate logistics for witness cremations and viewings, ensuring a dignified experience for families. * Oversee record\-keeping, permit, and documentation in compliance with state regulations. * Act as the key point of contact for staff and third\-party partners on\-site, providing support and guidance. * Effective staff management \- overseeing daily task execution, workforce schedule and running team stand\-ups. Required Licenses * Arizona **Funeral Director License** * Arizona **Embalmer License** * Crematory Operator Certification (preferred; must be obtained if not currently held) Qualifications * Prior experience in a funeral home, crematory or related death care setting. * Strong organizational skills with the ability to manage schedules, workflows and operational details. * Compassionate communicator who can support families with empathy, clarity and professionalism. * Comfortable with a mix of office work and hands\-on operational tasks. * Reliable, proactive and able to collaborate with a remote HQ team. Why Join Us * Be part of a modern, mission\-driven funeral service provider that prioritizes compassion, transparency and efficiency. * Opportunity to take ownership of a key site, shaping its operations and service experience. * Competitive hourly pay, meaningful work and a collaborative, supportive environment. Pay: $24\.00 \- $40\.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Referral program * Vision insurance Application Question(s): * What about After.com’s mission or approach resonates with you? * Do you speak any languages other than English fluently? If so, please list them: License/Certification: * Arizona Cremationist License (Preferred) * Arizona Funeral Director License (Required) * Arizona Embalmer License (Preferred) Ability to Commute: * Mesa, AZ 85215 (Required) Work Location: In person