Office Coordinator

The Office Coordinator shall work together to provide exceptional customer service, while comforting families during every aspect of the time spent working with our company.

Purpose of Job: The Office Coordinator will assist in the day\-to\-day operations of the Funeral Home and Cemetery

Qualifications:

· Work at all times to maintain the image of our organization as a positive one in the public view

· Maintain a professional and personable appearance and presence.

· Able to work in all types of weather conditions.

· Ability to manage distressing and stressful situations with sensitivity and care.

· Excellent verbal and written communication skills.

· Demonstrable empathy and exceptional customer service skills.

· Availability to work nights, weekend and holidays.

· Proficient with Microsoft Office Suite or related software.

· Have a valid driver’s license.

· A Missouri notary.

· Be able to lift 75 pounds.

· Thorough understanding of methods of comforting people during grief.

· Thorough understanding of the laws related to funerals and funeral arrangements.

· Ability to perform mortuary services.

· Proficient in Microsoft Office Suite and related software.

· Must be highly organized with attention to detail.

Task and Responsibilities:

· Provide support to the funeral staff in preparation in printed materials, video production, etc.

· Maintain Accounts Receivable records, follow up on services due, and process payments when received.

· Follow up on death certificate status with doctors or medical examiners offices.

· Coordination of the cremation process.

· Assist in preparing the chapel by cleaning, setting up lights and chairs and arranging flowers for viewings and services.

· Work with the funeral director with personalized items as requested by families to be used during visitation and/or funeral service.

· Assisting guest arriving for arrangements, visitations or funeral by greeting them.

· Ensuring adherence to the funeral wishes of the bereaved family.

· Clean, store and move necessary funeral equipment as needed to set up and clean up after visitations and /or funeral services.

· Answer the telephone in a polite and empathic manner.

· Provides knowledgeable and caring support to family and friends of deceased; meets with family and/or friends of the deceased to discuss the nature and time of funeral arrangements to be conducted.

· Clean and set up chapel, office, bathrooms, and hallway as needed for visitation and/or services.

· Other duties as assigned.

Job Type: Full\-time

Pay: $20\.00 \- $24\.00 per hour

Benefits:

* 401(k)
* Dental insurance
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance

Ability to Relocate:

* Cedar Hill, MO 63016: Relocate before starting work (Preferred)

Work Location: In person